Transform Your Garden Dreams Into Reality

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

At The Garden Craft, we collect information you provide directly to us, such as when you contact us for services, request consultations, or communicate with us. This may include your name, email address, phone number, property address, and project details.

How We Use Your Information

We use the information we collect to provide gardening services, respond to your inquiries, schedule consultations, send project updates, and improve our services. We may also use your information to send you relevant information about our services and seasonal gardening tips.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 602-428-7334.

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Terms of Service

Effective Date: January 1, 2026

Service Agreement

By engaging The Garden Craft for gardening services, you agree to these terms. Our services include landscape design, garden maintenance, xeriscaping, plant installation, irrigation systems, and gardening consultations in the Phoenix, Arizona area.

Payment Terms

Payment terms will be specified in your service agreement. Generally, we require a deposit for larger projects and final payment upon completion. Late payments may incur additional fees. We accept cash, check, and major credit cards.

Service Limitations

Our services are subject to weather conditions, permit availability, and material availability. We will communicate any delays promptly. Plant warranties are subject to proper care and maintenance by the client.

Liability

The Garden Craft carries appropriate insurance and will address any damage caused by our negligence. However, we are not responsible for existing property conditions, underground utilities not properly marked, or damage caused by extreme weather events.

Cancellation Policy

Service cancellations must be made at least 24 hours in advance. Deposits may be non-refundable for custom design work or special-ordered materials.

Contact Information

For questions about these terms, contact us at [email protected] or +1 602-428-7334.

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Disclaimer

Last Updated: January 1, 2026

Service Results

While The Garden Craft strives to provide the highest quality gardening services, we cannot guarantee specific results due to factors beyond our control, including weather conditions, soil conditions, water quality, and ongoing maintenance by the property owner.

Plant and Material Warranties

We provide warranties on plants and materials as specified in individual service agreements. Plant survival depends on proper watering, care, and environmental conditions. Warranties do not cover damage from extreme weather, pests, diseases, or improper care.

Property Conditions

Clients are responsible for disclosing known property conditions, including underground utilities, irrigation systems, and property boundaries. The Garden Craft is not liable for damage to unmarked or undisclosed underground utilities.

Seasonal Considerations

Phoenix's desert climate presents unique challenges. We provide guidance based on local expertise, but cannot guarantee plant performance during extreme weather events such as unexpected freezes, excessive heat, or severe storms.

Professional Advice

Our recommendations are based on professional experience and industry best practices. However, gardening involves inherent risks, and results may vary based on numerous environmental and maintenance factors.

Questions

For clarification on any disclaimer items, please contact us at [email protected] or +1 602-428-7334.